(4.5 / 5)5+ Ratings

Printfection Reviews

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Overall Rating

4.5

5 Reviews

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About Printfection

Printfection is an end-to-end swag management platform. It helps companies manage their promotional products and swag marketing by offering a centralized platform to handle printing, inventory, and fulfillment of merchandise. This includes everything from merchandise marketing and customer rewards, to event swag.

The platform is designed to help companies create unique, amazing products that represent their brand. It offers various printing methods like screen printing, embroidery, debossing, laser engraving, etc. Once the products are created, Printfection stores them for you, eliminating the need for a swag closet in your office or home.

Printfection is all about creating connection and is used by many exciting companies to amplify brand strategies, enhance events, incentivize customer referrals, engage employees with onboarding kits, recognize wins, build company culture, strengthen customer retention, reward milestones, create loyal advocates, drive qualified leads, close deals, support ABM, and integrate into existing workflows.

For more detailed information, please visit the official website of Printfection.

Printfection Pros & Cons

Pros of Printfection

Ease of Use: The platform is user-friendly, making it simple to select products, manage designs, and track inventory.
Excellent Customer Support: Users consistently report prompt and helpful assistance from customer service representatives.
Variety of Swag Options: A wide range of branded merchandise is available, catering to different promotional needs.
Cost-Effective: Generally considered a good value for the money compared to competitors like Sendoso.
Shipping Management: Streamlines the shipping process for events and individual orders, reducing logistical stress.

Cons of Printfection

Integration Limitations: Current integration with Salesforce is one-directional, limiting data flow back into Salesforce.
Reporting Functionality: The reporting tools lack customization options, only allowing filtering by date range.
Platform Intuitiveness: Some users find the interface not very intuitive, leading to confusion about navigation.
Overseas Shipping Issues: Challenges have been reported in managing international shipments effectively.
Occasional Pricing Concerns: Some products can be perceived as pricey, although quality is often cited as justifying the cost.

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Printfection Customer Reviews (5)

0/5

Renato Hoevers

Verified Buyer

Jul 29, 2024

Bisolta Gairbekov

Verified Buyer

Jul 28, 2024

Katharina Schaefer

Verified Buyer

Jul 28, 2024

Dymphy Kwantes

Verified Buyer

Jul 28, 2024

Alfredo Jalbert

Verified Buyer

Jul 27, 2024

Printfection Customer’s Q&A

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Printfection Features and Benefits

Printfection offers a range of key features and benefits:

Printing: Get your company's logo and artwork printed on just about anything. They offer various printing methods like screen printing, embroidery, debossing, laser engraving, etc. They'll create your products and store them for you.
Shipping and Fulfillment: They store your swag and their platform lets you send it to individuals or locations effortlessly. They offer low cost US and international shipping.
Kitting: Create beautiful unboxing experiences with custom kits. Customize the outside and inside of a box with your branding, and choose from different filler options and inserts to display your swag.
Use Cases: Printfection's swag management platform can be used for customer rewards, employee swag, lead gen, physical & virtual events, sales enablement.
Integration: Seamless Order Integration with Shopify. When an order is created in Shopify, it automatically gets created in Printfection, saving time and reducing manual entry errors.
Support: Get the level of help you need by plan, including 1:1 strategy, ideas, and support. They handle all the hard stuff: fulfillment, customs, delivery, and more.

These features make Printfection a comprehensive solution for managing your company's swag needs. For more detailed information, please visit the official website of Printfection.

Printfection Pricing

Printfection offers three pricing plans: Starter, Standard, and Enterprise.

The Starter plan includes 1,000 pieces of inventory storage, 50 platform users, free product samples, and basic account support.

The Standard plan increases the inventory storage to 5,000 pieces and platform users to 100. It also includes a dedicated customer success manager, the ability to set individual user budgets, custom kits, and the option to ship in existing swag to start.

The Enterprise plan offers 15,000 pieces of inventory storage, unlimited platform users, unlimited free product samples, VIP-level support, set individual user budgets, custom kits, ship in existing swag to start, and custom services, reporting, and integrations.

All these benefits are available for a single warehouse & servicing fee. The platform provides sourcing & printing, shipping & fulfillment, kitting & custom packaging, reporting, integrations, and dedicated customer service.

For more specific pricing information, it's recommended to contact Printfection directly. The starting price is reported to be $499.00 one time. However, this information might not be up-to-date or accurate. Therefore, it's always best to check the official website or contact the company directly for the most accurate and current pricing details.

Please note that this information is based on the data available and may not be fully accurate or up-to-date. For the most accurate information, please visit the official website or contact Printfection directly.

Payment Method

Printfection offers several payment methods. Customers can streamline their account charges by specifying an Account Balance Replenishment to avoid small credit card charges for Giveaway Campaign redemptions.

Customers can select the replenishment level that works best for their usage. For instance, they might choose to be charged $500 dollars at a time. Once $500 has been used up, they will then be charged another $500 to re-up the account.

Many companies find it best to load their Printfection Account with a larger balance they can pull from over time. This Account Balance can be used for orders, shipping, and fulfillment charges. It can be loaded via ACH or Wire Transfer.

Printfection also offers invoicing for customers on their Standard and Enterprise plans. Once activated, Invoicing becomes the default payment method on the Printfection account. All charges are collected and sent out twice monthly for payment. Payment is due in 30 days (Net 30 terms).

Please note that this information is subject to change and it's always best to check the official website for the most up-to-date payment methods.

Printfection FAQs

Printfection Alternatives

Here are the top 10 alternatives to Printfection:

Sendoso
Alyce by Sendoso
Kotis Design
Reachdesk
Vistaprint
PFL Direct Mail Platform
Postal
Moo
Spreadshirt
Zazzle

These platforms offer similar services to Printfection, including promotional product management and direct mail automation. Each platform has its own unique features and advantages, so it's important to research each one to find the best fit for specific needs. Please note that this information is subject to change and it's always best to check the official websites for the most up-to-date information.

How To Open A Printfection Account?

To open an account on Printfection, follow these steps:

Visit the Printfection website.
Click on the 'Get Started' button usually located at the top right corner of the homepage.
Fill out the registration form with the necessary details such as name, email, company name, and phone number.
Set a password for the account.
Click on the 'Create Account' button to complete the registration process.

After creating an account, the first step is to set up the first item of swag. This involves choosing items, having artwork placed on those items, establishing pricing, and making the items available in Printfection for printing.

There are also helpful videos available on the Printfection Help Center that cover how to get started with Printfection, including how to submit vector-based artwork, how to request an item for set-up (i.e., virtual mock-up & pricing quotes), how to approve an item and order, where to see current inventory in storage & order more items, and how to send items to their end destination.

Please note that this information is subject to change and it's always best to check the official website for the most up-to-date account opening procedures.

Printfection Return Policy?

Printfection's return policy is customer-friendly. If there are any issues with an order, Printfection works to ensure complete satisfaction and resolves any issues that arise during the order/shipping process.

If unsatisfied with any part of an order, a written refund request must be submitted to the Customer Success Manager within 30 days of the initial purchase for review.

Printfection may provide a partial or full refund depending on the issue. Some example scenarios include:

Product malfunction/defective items
Misprint of artwork (wrong artwork, wrong location of artwork, wrong artwork color)
Variance of QTY greater than 2% of full order QTY

For orders shipped with On or Before or Guaranteed methods, Printfection has insurance up to $100 and can reimburse up to that amount for any lost shipments if a lost package investigation doesn't locate the package.

However, Printfection will not provide a refund for returned shipments due to wrong/incorrect address, closed business, or unpaid duties/taxes, damage to packaging from transit, weather-related delays regardless of shipping method, Force Majeure, refusal of Delivery from either customs or recipient, and theft.

Shipping and product costs for orders shipped Lowest Cost or Lowest Cost with Tracking are also not refunded.

Please note that this information is subject to change and it's always best to check the official website for the most up-to-date return policy.